The terms governing your use of the SNUD OS™ platform and services.
Effective Date: June 12, 2026
By accessing or using the SNUD OS™ platform ("Platform"), website (start.snudos.com), or any services provided by SNUD OS™, operated by SNUD OS™ ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and the Company.
If you do not agree to these Terms, you must not access or use our Platform or services. Your continued use of the Platform following any modifications to these Terms constitutes your acceptance of those changes.
These Terms apply to all users, visitors, clients, and any other persons who access or use the Platform, including but not limited to business owners, their employees, agents, and representatives.
SNUD OS™ operates as a Business Automation as a Service (BaaS) platform, offering comprehensive business automation, digital presence, and marketing solutions. Our services include but are not limited to:
The specific services provided to you will depend on your selected package tier (EASY, MEDIUM, HARD, or ELITE) as described on our Platform at the time of purchase.
To use the SNUD OS™ Platform and services, you must:
By using our services, you represent and warrant that you meet all eligibility requirements. If you do not meet these requirements, you must not access or use the Platform.
SNUD OS™ offers four service tiers — The Spark, The Flow, The Boss, and The Empire — each with a one-time setup fee and a recurring monthly subscription. Current pricing is displayed on our Platform and is subject to change with 30 days' notice to existing subscribers.
Setup fees cover the initial buildout, configuration, and deployment of your business automation systems. Payment structure: 50% is due at checkout, and the remaining 50% is financed at 0% APR over 18 monthly installments. Your first installment payment is due 45 days after checkout, giving you time to see results before the balance begins.
Upon receipt of your completed onboarding form and all required assets (logo, brand guidelines, content), we commit to deploying your initial systems within 48 business hours. This guarantee is contingent upon timely provision of required materials by you. Delays in providing requested information or assets may extend the deployment timeline.
As a limited-time offer, the first qualifying subscribers receive Founders pricing — a 50% discount on the standard monthly subscription rate — locked in for 12 consecutive months from the date of initial deployment. After the 12-month Founders period, your subscription automatically transitions to the standard (full) monthly rate for your package tier. You will be notified at least 30 days before the pricing transition.
After initial deployment, monthly subscription fees cover ongoing hosting, maintenance, support, and continued access to the Platform's features. Subscriptions are billed monthly and renew automatically unless cancelled in accordance with Section 5.
All payments are processed through secure third-party payment processors. You agree to provide accurate billing information and authorize recurring charges for your subscription. Failed payments may result in service suspension after a 7-day grace period and written notice.
We offer a 30-day money-back guarantee on monthly subscription fees for all new service packages. If you are not satisfied with our services within the first 30 days of your initial deployment, you may request a full refund of your monthly subscription fees paid during that period by contacting us at [email protected].
Because our team begins work immediately upon receiving your completed onboarding form — including custom design, automation buildout, and our 48-hour deployment commitment — the one-time setup fee (including the 50% down payment collected at checkout) is non-refundable. This policy reflects the immediate investment of labor, resources, and infrastructure dedicated to your project from the moment you sign up.
We strive to maintain 99.5% uptime for all hosted services, measured on a monthly basis. This excludes scheduled maintenance windows, which we will announce at least 24 hours in advance when possible.
Routine maintenance is typically performed during off-peak hours (12:00 AM – 6:00 AM EST). We will notify affected clients via email before any planned downtime that may impact services.
Support is available via email ([email protected]), phone ((757) 829-7575), and through the Platform's built-in communication tools during business hours (Monday–Friday, 9:00 AM – 6:00 PM EST).
Our uptime commitment does not cover interruptions caused by:
By using the SNUD OS™ Platform or providing your contact information, you consent to receive communications from us, including:
All marketing communications will include clear identification of SNUD OS™ as the sender, our physical mailing address, and a mechanism to opt out of future messages. We comply with the CAN-SPAM Act, TCPA, and all applicable communications regulations.
You may opt out of non-essential communications at any time through the following methods:
Opt-out requests will be processed within 10 business days. During this period, you may still receive previously scheduled communications.
As a user of the SNUD OS™ Platform, you are responsible for:
You are solely responsible for the accuracy, legality, and appropriateness of all content, data, and materials you provide to us or publish through our services.
You agree not to use the SNUD OS™ Platform or services to:
Violation of these prohibitions may result in immediate suspension or termination of your account and services, without refund, and may subject you to legal liability.
Our services may integrate with or rely upon third-party platforms, software, and services, including but not limited to:
By using our integrated services, you authorize us to connect to and exchange data with these third-party platforms on your behalf as necessary to deliver our services.
THE SNUD OS™ PLATFORM AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE COMPANY OR THROUGH THE PLATFORM SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
We do not guarantee specific business outcomes, revenue increases, lead generation volumes, or return on investment from the use of our services. Marketing and automation results vary based on numerous factors outside our control including industry, market conditions, competition, and the quality of your products or services.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
The limitations in this section apply regardless of the theory of liability, whether based on warranty, contract, statute, tort (including negligence), or otherwise.
You agree to indemnify, defend, and hold harmless SNUD OS™, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
This indemnification obligation shall survive the termination of your account and these Terms. We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense of such claim.
Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Please review our full Privacy Policy at /privacy for detailed information about:
By using the Platform, you acknowledge that you have read and understood our Privacy Policy and consent to the data practices described therein.
In the event of any conflict between these Terms and the Privacy Policy regarding data handling practices, the Privacy Policy shall control.
These Terms and any disputes arising out of or related to these Terms or the use of the SNUD OS™ Platform shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States of America, without regard to its conflict of law provisions.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
For any matters not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Norfolk, Virginia.
We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make changes:
We encourage you to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the Terms were last revised.
Prior versions of these Terms may be available upon written request to [email protected].
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:
📧 Email: [email protected]
📞 Phone: (757) 829-7575
📬 Mailing Address:
PO Box 8212
Norfolk, VA 23503
United States
All legal notices to the Company must be sent to the mailing address above or via email to [email protected] with the subject line "LEGAL NOTICE." Notices are deemed received upon confirmed delivery.
Monday – Friday, 9:00 AM – 6:00 PM EST (excluding federal holidays)
Thank you for choosing SNUD OS™. We are committed to helping your business thrive through automation and innovation.
© 2026 SNUD OS™. All rights reserved.